Leaving your property management software
Getting out of a tool takes two things most vendors do not explain in one place: how to export your own data, and how cancellation really works, including notice, refunds, and what happens to your records afterward. These guides answer both for 10 tools, each checked against the vendor's own help center or terms, with the source and the date on the page.
Pick the software you are leaving
| Software | Get your data out | End the subscription | The thing to know |
|---|---|---|---|
| Buildium | Export your data | Cancel | The export is in Settings, then Export Data. You keep access through the period you paid for. |
| AppFolio | Export your data | Cancel | Report-by-report export. Written non-renewal notice is due 30 days before the term ends, and leaving mid-term carries a fee. |
| DoorLoop | Export your data | Cancel | No cancel button: you contact support and take a phone call. You cannot log in afterward. |
| TurboTenant | Export your data | Cancel | Cancel in Billing. The account drops to the free plan and stays open. |
| Yardi Breeze | Export your data | Cancel | One-year terms. Data is deleted 45 days after you cancel. |
| Propertyware | Export your data | Cancel | Its terms say data is permanently deleted on cancellation. Export first. |
| Rent Manager | Export your data | not published by the vendor | Report-by-report export. Cancellation terms are in your signed agreement, not published. |
| TenantCloud | Export your data | Cancel | One whole-account export. Canceling the plan deletes the account and its data. |
| Stessa | Export your data | Cancel | Reports export to Excel or PDF. Canceling drops you to the free tier with your data intact. |
| Avail | Export your data | Cancel | Emailed CSV files plus a PDF per lease. Canceling moves you to the free plan, and closing the account deletes records. |
The order that protects you
- Export first, and open the files. Several of these vendors cut off access the moment a subscription ends, and some delete the data. An export you never opened is not a backup.
- Move rent collection before the cutoff. Whatever your tenants pay through today stops when the account does. Get the replacement live and tested with a rent cycle to spare.
- Check the notice window before you give notice. Annual terms renew on their own. Find your renewal date first and count back.
- Cancel last, in writing where the terms ask for it. Keep a copy and the date you sent it.
What it will cost you to stay
If price is the reason you are looking, the comparison pages work out each vendor's real monthly bill at your size from its published pricing, per-use fees included.
Or hand us the move. We migrate your portfolio into PropManager for you, free, usually inside 48 hours. You send the exports, we do the rest, and you check the result before anything goes live.