How to cancel your Avail subscription

Sources checked October 5, 2026

To cancel Avail's paid plan, click your profile icon, select Subscription Plan, scroll to Cancel Subscription, and confirm the change. It takes effect at the end of the billing cycle, and the account moves to the free Unlimited plan instead of closing. Avail says tenants on the free plan are charged a $2.50 fee for each ACH payment. Checked against Avail's support site on 2026-10-05.

The right order

Decide whether you are downgrading or leaving. Canceling the paid plan keeps the account, on the free plan. Closing the account is a second step and deletes your records. If you are leaving, run the Avail export first.
Know what changes on the free plan. Avail says tenants are charged a $2.50 ACH fee per transaction, deposits go back to standard processing of about 3 business days, and custom questions or branding on your rental applications are removed.
Cancel under your profile. Click your profile icon in the top right corner, select Subscription Plan, scroll to the Cancel Subscription button, review the summary, and click Confirm Change.
To leave entirely, close the account after that. Once the subscription is canceled, a Close Account button appears at the bottom of the Subscription Plan page. Avail has you confirm four deletions and then click Delete Account Forever.

Common questions

Will Avail refund the rest of my month?

No. Avail says it does not provide pro-rated refunds for mid-month downgrades. The plan stays active until the end of the billing cycle you paid for.

What happens to my leases when I cancel Avail's paid plan?

Avail says any leases that are already signed or pending signature remain intact and are not altered by the plan change.

Will my tenants pay more after I downgrade Avail?

Avail says that on the free Unlimited plan tenants are charged a $2.50 ACH fee per transaction.

Is my data deleted when I cancel Avail?

Not when you cancel the paid plan, which only moves the account to the free plan. Closing the account is what deletes payment records, lease records, listings and lead communication, and connected bank information, and Avail calls that step irreversible.

How do I delete my Avail landlord account?

Cancel any paid subscription first. Then use the Close Account button at the bottom of the Subscription Plan page, confirm the four deletions, and click Delete Account Forever.

Or skip the spreadsheet wrangling. We move your entire Avail portfolio into PropManager for you, free, usually inside 48 hours. You send the exports, we do the rest, and you check the result before anything goes live.

Sources

Avail support: How to downgrade your Avail subscription. Checked 2026-10-05.
Avail support: How to close or delete your Avail landlord account. Checked 2026-10-05.