How to cancel your Buildium account

Sources checked October 5, 2026

Cancellation itself is a few clicks. The work is in the order of operations: export first, line up rent collection, then cancel. Verified against Buildium's help article on 2026-10-05.

The right order

Export everything first. Follow the Buildium export guide: all five data categories, the ledger reports, and the documents you need to keep.
Move rent collection before the cutoff. If tenants pay through Buildium, their payment method dies with the account. Get the replacement live and tested before you cancel, not after.
Cancel in Settings, then Account and billing. Click Manage subscription, then Cancel subscription, and fill out the short questionnaire. Buildium states access continues through the current subscription period, so a monthly plan runs to the end of the month.
Use the remaining days as a reference window. Until access ends you can still look things up. Reconcile your export against the live account while you can.

Common questions

How do I cancel my Buildium account?

Go to Settings, then Account and billing, click Manage subscription, and choose Cancel subscription. Export your data first; it is much harder to get after the account closes.

Do I keep access after I cancel?

Buildium states you keep access through your current subscription period. On a monthly plan that means through the end of the month you cancel in.

Should I export before or after canceling?

Before. Do the full data export and download your documents while everything still works normally, then cancel.

What happens to my tenants' payment setup?

Any rent payments tenants make through Buildium stop working when the account closes. Line up the replacement rent collection before the cutoff so no rent cycle falls in the gap.

Or skip the spreadsheet wrangling. We move your entire Buildium portfolio into PropManager for you, free, usually inside 48 hours. You send the exports, we do the rest, and you check the result before anything goes live.

Sources

Buildium help: How do I cancel my Buildium account?. Checked 2026-10-05.